We currently ship only within the United States. Unless a freight line is required, all orders ship via UPS. Our "soft" cut-off time for in-stock ground orders is 1:00 PM CST and for orders shipping via air 3:00 PM CST. After the "soft" cut-off time, we will still do our best to get the order out the same day, but may be unable to ship until the following day. In stock UPS RED (Next Day Air) only, we will drop in-stock orders recieved up to 4:00 PM CST at the UPS store for next day delivery.
On items not in stock, we try to drop-ship whenever possible to get your order delivered as quickly as possible. In those situations we are limited to the shipping policies of our suppliers. In most cases ground orders will ship either the same or the following day and Next Day Air orders will ship the same day up to their cut-off times, which will vary from one supplier to the next.
Next Day Air orders that will have to be shipped from multiple locations may incur additional shipping charges. Please be sure to include contact info on Next Day orders so we can contact you ASAP should we need to get your approval for additional charges.
Shipping charges are non-refundable unless we shipped the wrong item. Please see our terms and conditions for complete information regarding returns.